Terms of Service

ListVamp is a self-serve software-as-a-service product that helps Amazon sellers create and optimize product listings. It analyzes the market data you provide (reviews, keyword exports, competitor information and similar inputs) and uses third-party AI models to draft listing copy, product images and related deliverables for your own products, inside your workspace, for you to review before use.

The Service is software only. It is not a marketing agency, advertising network or managed service: within the Service we do not write copy, run campaigns, place advertisements, send marketing messages or perform any other services on your behalf, and no human-provided services are included in any plan. Software-generated drafts are the deliverable; you review, edit and publish them yourself.

Separately from the Service, we may offer done-for-you listing work (analysis, copy, image concepts and ongoing updates for your listings) as a professional service. Such work is not part of any plan or of these Terms: it is agreed case by case under a written proposal, quoted and invoiced directly by us, and governed by that proposal.

• You must provide accurate account information and keep your credentials confidential. You are responsible for all activity under your account.
• Workspace (brand) administrators may invite additional users; each user needs their own account. Seats are limited by your plan.
• We may suspend accounts that breach these Terms, abuse the Service, or create risk for other customers.

Paid plans and credit packs are sold through our merchant of record, Lemon Squeezy. Lemon Squeezy handles the checkout, collects and remits applicable VAT/sales tax, and issues your invoices; their terms apply to the payment transaction. Subscriptions renew monthly until canceled. You can change or cancel your plan at any time from Settings → Plan (or through the Lemon Squeezy billing portal); cancellation takes effect at the end of the current billing period and plan changes are prorated. Refunds are handled per our Refund Policy. We may change plan prices with at least 30 days’ notice, effective from your next billing period.

Referrals.We run an affiliate programme through Lemon Squeezy. If you arrived through a creator’s referral link, that creator may earn a commission on what you pay; it never changes your price, and it gives them no access to your workspace or your data. How the referral is recorded is described in our Privacy Policy. Affiliates are bound by Lemon Squeezy’s affiliate terms and by ours: no bidding on our brand names in paid search, no coupon or cashback spam, no unsolicited email, no self-referral, and referrals must be disclosed as required by law (for example the FTC endorsement guides in the US). We may withhold commission on, or reverse, any referral obtained in breach of those rules, and refunded or charged-back orders earn nothing.

• You retain all rights to the data you upload (reviews, keyword files, product information, brand assets) and to the outputs generated for you. You grant us the limited license needed to process that data in order to provide the Service.
• You are responsible for having the right to upload the data you provide.
• If you connect your own AI provider API keys (bring-your-own-key plans), you are responsible for those keys and any charges the provider bills you. Keys are stored encrypted, used server-side only, and never shared.

Outputs are produced by AI models and may be inaccurate, incomplete or unsuitable for your marketplace. You are responsible for reviewing all generated content — including claims, keywords and images — before publishing it, and for compliance with Amazon's policies and any laws applicable to your products. We do not guarantee rankings, sales or listing approval.

• No unlawful, infringing or deceptive use, including generating content you know to be false or prohibited on the marketplaces you sell on.
• No generating images or other content that depicts an identifiable real person or uses anyone's name, likeness or voice. The image studio is for product imagery for your own listings only.
• No attempts to probe, disrupt or overload the Service, or to access other customers' data.
• No reselling or white-labeling the Service without our written agreement.
• Fair use applies to plan limits described as fair-use; we may throttle abusive usage.

We provide the Service on an “as is” and “as available” basis and continuously improve it; features may change over time. We aim for high availability but do not guarantee uninterrupted operation. We may discontinue the Service with at least 30 days’ notice, in which case prepaid, unused fees will be refunded pro rata.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total aggregate liability arising from the Service is limited to the amounts you paid for the Service in the 12 months preceding the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

You may stop using the Service and cancel your subscription at any time. We may terminate or suspend access for material breach of these Terms. You can delete your workspace from its Settings page: it is closed for a grace period (30 days by default, shown in the app; signing in during it cancels the deletion), after which your workspace content is permanently deleted, except where retention is required by law (e.g. accounting records).

These Terms are governed by the laws of Romania; mandatory consumer-protection rules of your country of residence remain unaffected. Disputes are subject to the competent Romanian courts unless applicable law provides otherwise. Questions about these Terms: support@listvamp.com. We may update these Terms; material changes are announced by email or in-app at least 14 days before they take effect.