Refund Policy

Effective date: October 12, 2026

All payments for ListVamp are processed by our merchant of record, Lemon Squeezy. Approved refunds are issued by Lemon Squeezy to your original payment method, usually within 5–10 business days. This policy explains when we approve them.

1. Subscriptions

  • First payment: 14-day money-back guarantee, no questions asked. If you're not satisfied for any reason, contact us within 14 days of your first paid subscription charge and we will refund it in full. If your subscription started with a promotional free period, the guarantee applies to the first charge after that period.
  • Renewals: forgot to cancel? Contact us within 14 days of an unwanted renewal and we will refund that renewal in full.
  • Cancellation: you can cancel anytime from Settings → Plan (or the Lemon Squeezy billing portal). Your plan stays active until the end of the paid period; we don't offer pro-rated refunds for the remainder of a period after use. Switching between paid plans is prorated on your next invoice (upgrades are charged immediately), not refunded.

2. Credit packs

One-time credit packs are refundable within 14 days of purchase if the credits are unused. Once credits from a pack have been spent, the pack is non-refundable.

3. Exceptions

  • AI usage billed by your own provider under a bring-your-own-key setup is between you and that provider — we cannot refund it.
  • We may decline refunds in cases of abuse (e.g. repeated purchase-refund cycles, or consuming a period's quotas before requesting a refund).
  • Nothing in this policy limits your statutory rights as a consumer.

4. How to request a refund

Email support@listvamp.com from your account email with the order number or transaction reference (you'll find it in the receipt Lemon Squeezy emailed you). We reply within 2 business days. You can also look up or manage any order directly with Lemon Squeezy through the links in that receipt.

Refund Policy | ListVamp