Refund Policy
Effective date: August 22, 2026
All payments for ListVamp are processed by our merchant of record, Lemon Squeezy. Approved refunds are issued by Lemon Squeezy to your original payment method, usually within 5–10 business days. This policy explains when we approve them.
1. Subscriptions
- First purchase: 14-day money-back guarantee, no questions asked. If you're not satisfied for any reason, contact us within 14 days of your first subscription payment and we will refund it in full.
- Renewals: forgot to cancel? Contact us within 14 days of an unwanted renewal and we will refund that renewal in full.
- Cancellation: you can cancel anytime from Settings → Plan → Manage billing. Your plan stays active until the end of the paid period; we don't offer pro-rated refunds for the remainder of a period after use.
2. Credit packs
One-time credit packs are refundable within 14 days of purchase if the credits are unused. Once credits from a pack have been spent, the pack is non-refundable.
3. Exceptions
- AI usage billed by your own provider under a bring-your-own-key setup is between you and that provider — we cannot refund it.
- We may decline refunds in cases of abuse (e.g. repeated purchase-refund cycles, or consuming a period's quotas before requesting a refund).
- Nothing in this policy limits your statutory rights as a consumer.
4. How to request a refund
Email support@listvamp.com from your account email with the order number or transaction reference (you'll find it in the receipt Lemon Squeezy emailed you). We reply within 2 business days. You can also look up or manage any order directly with Lemon Squeezy through the links in that receipt.